{"id":14797,"date":"2019-12-15T08:24:55","date_gmt":"2019-12-15T14:24:55","guid":{"rendered":"http:\/\/cat.xula.edu\/food\/?p=14797"},"modified":"2019-12-15T08:24:55","modified_gmt":"2019-12-15T14:24:55","slug":"brightspace-tip-133-help-resources","status":"publish","type":"post","link":"https:\/\/cat.xula.edu\/food\/brightspace-tip-133-help-resources\/","title":{"rendered":"Brightspace Tip #133: Help Resources"},"content":{"rendered":"<p><div align=\"center\">\n<a title=\"help\" href=\"https:\/\/pixabay.com\/photos\/button-buttons-computer-design-key-2076\/\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"14798\" data-permalink=\"https:\/\/cat.xula.edu\/food\/brightspace-tip-133-help-resources\/button-2076_640\/\" data-orig-file=\"https:\/\/i0.wp.com\/cat.xula.edu\/food\/wp-content\/uploads\/2019\/12\/button-2076_640.jpg?fit=640%2C426&amp;ssl=1\" data-orig-size=\"640,426\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"button-2076_640\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/cat.xula.edu\/food\/wp-content\/uploads\/2019\/12\/button-2076_640.jpg?fit=625%2C416&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/cat.xula.edu\/food\/wp-content\/uploads\/2019\/12\/button-2076_640.jpg?resize=480%2C320\" alt=\"keyboard with Help key emphasized\" width=\"480\" height=\"320\" class=\"aligncenter size-full wp-image-14798\" \/><\/a>\n<\/div>\n<\/p>\n<p>As you work on setting up your courses you may have questions. Here is a list of Brightspace help resources you can use to get answers to your questions.<\/p>\n<ul>\n<li><a href=\"http:\/\/cat.xula.edu\/food\/brightspace-tip-132-setup-your-spring-courses\/\">Brightspace Tip #132: Setup Your Spring Courses<\/a><\/li>\n<li><a href=\"http:\/\/cat.xula.edu\/food\/brightspace-documents\/\">Brightspace How-to Documents<\/a><\/li>\n<li><a href=\"http:\/\/cat.xula.edu\/food\/brightspace-faq\/\">Frequently Asked Questions (FAQs)<\/a><\/li>\n<li><a href=\"https:\/\/cat.xula.edu\/food\/?s=Brightspace+%2Brecap\">Brightspace Training Recaps<\/a><\/li>\n<li><a href=\"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/\">Brightspace Tips<\/a><\/li>\n<li><a href=\"https:\/\/learn.xula.edu\/\">Brightspace Instructor Training Course<\/a><\/li>\n<li><a href=\"https:\/\/documentation.brightspace.com\/EN\/-\/-\/-\/welcome_page.htm\">Brightspace Help (on D2L's website)<\/a><\/li>\n<li><a href=\"https:\/\/community.brightspace.com\/\">Brightspace Community<\/a><\/li>\n<\/ul>\n<p><div align=\"center\">\n<a title=\"live chat icon\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/cat.xula.edu\/food\/wp-content\/uploads\/2017\/12\/D2L-Live-Chat.png?resize=192%2C106\" alt=\"Live Chat icon\" height=\"106\" width=\"192\"><\/a>\n<\/div>\n<\/p>\n<p>Additionally, if you are having difficulties using any of the course tools, you can get help from D2L. This <strong>help is available 24\/7 via Email and Live Chat<\/strong>. You will find links for Email Support and Live Chat Support in the Help menu on the NavBar (inside of Brightspace). You must be logged into Brightspace to access the Email and Live Chat Support links.<\/p>\n<p><div align=\"center\">\n<a title=\"Help Menu\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/cat.xula.edu\/food\/wp-content\/uploads\/2017\/12\/D2L-Help-Menu.png?resize=184%2C375\" alt=\"Help Menu\" height=\"375\" width=\"184\"><\/a>\n<\/div>\n<\/p>\n<h4>Want more information?<\/h4>\n<p>View all the <a href=\"https:\/\/cat.xula.edu\/food\/?s=Brightspace+%2Brecap\">Brightspace training recaps<\/a><br \/>\n<a href=\"http:\/\/catwiki.xula.edu\/index.php\/Brightspace_Known_Issues\">Brightspace Known Issues<\/a><br \/>\n<a href=\"http:\/\/cat.xula.edu\/food\/brightspace-tip-2-sandbox-courses\/\">Request a sandbox course<\/a><br \/>\nSign-up for <a href=\"https:\/\/cat.xula.edu\/events\/\">Brightspace training sessions<\/a><br \/>\nYou can find <a href=\"https:\/\/documentation.brightspace.com\/EN\/-\/-\/-\/welcome_page.htm\">Brightspace help<\/a> at D2L's website.<br \/>\nJoin the <a href=\"https:\/\/community.brightspace.com\/\">Brightspace Community<\/a>.<br \/>\nTry these <a title=\"Brightspace How-to\" href=\"http:\/\/cat.xula.edu\/food\/brightspace-documents\/\">Brightspace How-To documents<\/a>.<br \/>\nVisit our <a title=\"Brightspace FAQs\" href=\"http:\/\/cat.xula.edu\/food\/brightspace-faq\/\">Brightspace FAQs<\/a> for additional Brightspace information<br \/>\nor <a title=\"Schedule 1-on-1\" href=\"http:\/\/jflorent.youcanbook.me\/\">schedule a one-on-one session<\/a>, <a title=\"Send email\" href=\"http:\/\/cat.xula.edu\/mail\/?to=31\">email<\/a>, or<br \/>\ncall Janice Florent: (504) 520-7418.<\/p>\n<p><strong>Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in <a href=\"https:\/\/cat.xula.edu\/food\/brightspace-tip-117-educator-share-showcase\/\">The Orange Room<\/a>.<\/strong><\/p>\n<p><small>Image credit: <a href=\"https:\/\/pixabay.com\/photos\/button-buttons-computer-design-key-2076\/\">Image<\/a> by PublicDomainPictures from <a href=\"https:\/\/pixabay.com\/service\/license\/\">Pixabay<\/a><\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As you work on setting up your courses you may have questions. Here is a list of Brightspace help resources you can use to get answers to your questions. Brightspace Tip #132: Setup Your Spring Courses Brightspace How-to Documents Frequently Asked Questions (FAQs) Brightspace Training Recaps Brightspace Tips Brightspace Instructor Training Course Brightspace Help (on <a href=\"https:\/\/cat.xula.edu\/food\/brightspace-tip-133-help-resources\/\" class=\"more-link\">...continue reading<span class=\"screen-reader-text\"> \"Brightspace Tip #133: Help Resources\"<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[403],"tags":[402,414],"class_list":["post-14797","post","type-post","status-publish","format-standard","category-brightspace","tag-brightspace","tag-help","h-entry","hentry","h-as-article"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p82MQk-3QF","jetpack-related-posts":[{"id":11486,"url":"https:\/\/cat.xula.edu\/food\/brightspace-tip-16-help-resources\/","url_meta":{"origin":14797,"position":0},"title":"Brightspace Tip #16: Help Resources","author":"Janice Florent","date":"December 17, 2017","format":false,"excerpt":"As you work on setting up your courses you may have questions. Here is a list of Brightspace help resources you can use to get answers to your questions. Brightspace How-to Documents Frequently Asked Questions (FAQs) Brightspace Training Recaps Brightspace Tips Brightspace Instructor Training Course Brightspace Help (on D2L's website)\u2026","rel":"","context":"In &quot;Brightspace Small Plates&quot;","block_context":{"text":"Brightspace Small Plates","link":"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/"},"img":{"alt_text":"lifering in midair","src":"https:\/\/i0.wp.com\/dc95wa4w5yhv.cloudfront.net\/image-cache\/will-israel-be-saved_800_460_80_c1.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":11476,"url":"https:\/\/cat.xula.edu\/food\/brightspace-tip-15-quick-start-training-recap\/","url_meta":{"origin":14797,"position":1},"title":"Brightspace Tip #15: Quick Start Training Recap","author":"Janice Florent","date":"December 16, 2017","format":false,"excerpt":"This week\u2019s \"Quick Start Training\" was designed to provide faculty with some basic information to help get their Brightspace courses up and running quickly. In case you missed this week\u2019s training sessions or if you attended one of the training sessions and want to recap what was covered, you can\u2026","rel":"","context":"In &quot;Brightspace Small Plates&quot;","block_context":{"text":"Brightspace Small Plates","link":"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/"},"img":{"alt_text":"keep calm and let's recap","src":"https:\/\/i0.wp.com\/cat.xula.edu\/food\/wp-content\/uploads\/2017\/10\/Keep_Calm_Lets_Recap.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":11887,"url":"https:\/\/cat.xula.edu\/food\/brightspace-tip-29-training-recaps-and-help-resources\/","url_meta":{"origin":14797,"position":2},"title":"Brightspace Tip #29: Training Recaps and Help Resources","author":"Janice Florent","date":"May 2, 2018","format":false,"excerpt":"In case you missed the Brightspace training sessions or if you attended one of the training sessions and want to recap what was covered, you can review these resources: Brightspace Tip #5: Introduction to Brightspace Training Recap Brightspace Tip #6: Keep Students Engaged Between Class Meetings Training Recap Brightspace Tip\u2026","rel":"","context":"In &quot;Brightspace Small Plates&quot;","block_context":{"text":"Brightspace Small Plates","link":"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/"},"img":{"alt_text":"in case you missed it","src":"https:\/\/atcrump.files.wordpress.com\/2016\/09\/recap.jpg?w=350&h=200&crop=1","width":350,"height":200},"classes":[]},{"id":20572,"url":"https:\/\/cat.xula.edu\/food\/brightspace-tip-454-help-resources\/","url_meta":{"origin":14797,"position":3},"title":"Brightspace Tip #454: Help Resources","author":"Janice Florent","date":"July 24, 2024","format":false,"excerpt":"As you move forward with using Brightspace in your teaching and learning, you may have some Brightspace questions. Here is a list of Brightspace help resources you can use to get answers to your questions: Instructors Quick Start Tutorial Brightspace Virtual Assistant Brightspace How-to Documents Frequently Asked Questions (FAQs) Brightspace\u2026","rel":"","context":"In &quot;Brightspace Small Plates&quot;","block_context":{"text":"Brightspace Small Plates","link":"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/"},"img":{"alt_text":"F1 Help key","src":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2010\/12\/13\/10\/00\/button-2076_960_720.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":20043,"url":"https:\/\/cat.xula.edu\/food\/brightspace-tip-421-help-resources\/","url_meta":{"origin":14797,"position":4},"title":"Brightspace Tip #421: Help Resources","author":"Janice Florent","date":"December 19, 2023","format":false,"excerpt":"As you move forward with using Brightspace in your teaching and learning, you may have some Brightspace questions. Here is a list of Brightspace help resources you can use to get answers to your questions: Instructors Quick Start Tutorial Brightspace Virtual Assistant Brightspace How-to Documents Frequently Asked Questions (FAQs) Brightspace\u2026","rel":"","context":"In &quot;Brightspace Small Plates&quot;","block_context":{"text":"Brightspace Small Plates","link":"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/"},"img":{"alt_text":"F1 Help key","src":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2010\/12\/13\/10\/00\/button-2076_960_720.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":17158,"url":"https:\/\/cat.xula.edu\/food\/brightspace-tip-254-tests-and-quizzes\/","url_meta":{"origin":14797,"position":5},"title":"Brightspace Tip #254: Tests and Quizzes","author":"Janice Florent","date":"September 5, 2021","format":false,"excerpt":"The disruption due to hurricane Ida may be forcing you to rethink how you will administer tests and quizzes in your courses during the disruption. When classes resume this week, many faculty will move to meeting with their classes remotely at the regularly assigned class time or perhaps move to\u2026","rel":"","context":"In &quot;Brightspace Small Plates&quot;","block_context":{"text":"Brightspace Small Plates","link":"https:\/\/cat.xula.edu\/food\/topic\/brightspace\/"},"img":{"alt_text":"calendar with exam date circled","src":"https:\/\/i0.wp.com\/cdn.pixabay.com\/photo\/2014\/10\/09\/09\/04\/time-481447_960_720.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/posts\/14797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/comments?post=14797"}],"version-history":[{"count":9,"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/posts\/14797\/revisions"}],"predecessor-version":[{"id":14837,"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/posts\/14797\/revisions\/14837"}],"wp:attachment":[{"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/media?parent=14797"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/categories?post=14797"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cat.xula.edu\/food\/wp-json\/wp\/v2\/tags?post=14797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}