Tag: browser

Blackboard has a list of web browsers that are certified or compatible with the version of Blackboard we use here at XU. To avoid problems with Blackboard you should use one of the supported web browsers.

You can run the browser checker to see whether Blackboard supports your web browser and operating system.

Note: If using a supported web browser does not resolve your problem, you may require additional software to be installed. Information about the additional software can be found at the supported web browsers link.

Java Update Warning

Windows PC users: DO NOT update Java on Windows PCs if you use Banner Client. Updating Java on Windows PCs may cause Banner Client to stop working. Blackboard should work with older versions of Java. Contact ITC if you have questions about Java updates and Banner Client. Mac users: Updating Java on Macintosh computers will not affect the use of Banner Client.

Want more information?

Blackboard Learn SP 13 supported web browsers.
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Blackboard has a list of browsers that are certified or compatible with the version of Blackboard we use here at XU. To avoid problems with Blackboard you should use one of the recommended browsers.

Follow these steps.
If you are having problems using Blackboard, try using one of the recommended browsers. If using a recommended browser does not resolve your problem, you may be experiencing problems with Java. Blackboard uses Java for interactive features inside web the pages. Using an up-to-date version of Java you should reduce problems in using Blackboard.

The Java website will do a quick check of the version you are running and test whether it is working properly.

If you are having problems running Blackboard and you’re running an older version of Java, you should consider updating your Java version. The Java website provides free downloads of its latest version.

Want more information?
Visit the Blackboard FAQs for additional blackboard information
or email or call Janice Florent: (504) 520-7418