Bb Tip #179: Discussion Board Access Denied Error

keep calm it's a known issue

After our recent Blackboard system upgrade, instructors began to receive an "Access Denied" error message when attempting to access an unavailable discussion board forum. If an instructor choses the option to make the discussion board unavailable and/or once the display until date/time has past, the instructor will receive an “Access Denied” error message when attempting to access the discussion board.

This is a known issue and will be corrected with the next Blackboard system upgrade. Upgrades to our Blackboard system are normally done between semesters because the system has to be taken down to do the upgrade. Our next upgrade is scheduled to happen in between the spring and summer semesters.

In the meantime, you can use the following workaround if you use discussion boards AND set them up with availability restrictions. The assumption for applying date/time restrictions is that after a certain day and time, the instructor does not want the students to have access to the discussion board. If this your goal, then the workaround to add a link to the discussion board forum and set the availability restrictions on the link should work for you.

Note: Locking discussion threads will let students read posts once the date restriction has past but not be able to submit new posts. The assumption for locking discussion threads is that the discussion board is setup so that students cannot create new threads. The instructor creates the forum and the threads and then students reply to the threads. If you think this may be an option for you, read my blog post for more information on how to lock discussion threads.

Follow these steps to do it.

To add a link to a discussion board forum in a content area:

  1. Turn Edit Mode ON.
  2. Access the content area that you want to add the discussion board forum link to.
  3. On the menu bar, roll your mouse over [Tools] then click on [Discussion Board].
  4. Click on the “Select a Discussion Board Forum” radio button and then select the discussion board forum from the list.
  5. Click [Next].
  6. Enter assignment instructions and select your availability options for the link.
  7. Click [Submit].

Note: The steps above set restrictions on the link to the discussion board forum, not the discussion board forum itself. The discussion board forum that you are linking to should be made available with no date/time restrictions. Therefore, you must remove the availability restrictions from the discussion board forum in order for this workaround to work. The restrictions set in the forum link will determine when students see the link to the discussion board forum. It also determines whether they see the discussion board forum when they access the discussions tool.

Want more information?

Add Discussion Board Forum Link to Content Area (PDF)
Lock Discussion Threads
Explore Blackboard’s On Demand Learning Center
Try these Blackboard How-To documents
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

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