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About Janice Florent

Technology Coordinator in the Center for the Advancement of Teaching and Faculty Development at Xavier University of Louisiana

by Janice Florent

Course delivery is vulnerable to unplanned events. Potential interruptions to class activities include but are not limited to natural disasters, widespread illness, acts of violence, planned or unexpected construction-related closures, severe weather conditions, and medical emergencies.

Whatever the event, an instructional continuity plan will help you to be ready to continue teaching with minimal interruption. Consistency in the learning experience can continue with the use of the tools in your instructional continuity plan. The pace of the course, the material covered, and learning process can all continue undiminished.

As we begin this academic year, consider developing an instructional continuity plan for your courses.

For those who missed our workshop and for those who want to learn more about instructional continuity you will find a link to the PowerPoint presentation above. Also, please visit our Instructional Continuity web page, where you will find planning guides, resources, and a recording of the workshop presentation.

2

empty highway with a success ahead sign

Studies show that students withdraw from online courses at a higher rate than in face-to-face courses. There are many reasons for students withdrawing from an online course. Some reasons are beyond the instructor’s control. Educators do not like to see students withdraw from courses for the wrong reasons. There are some things instructors can do to improve retention and reduce attrition in online courses.

In a recent blog post, Dr. Peter van Leusen, Instructional Designer for EdPlus at Arizona State University, provided a list of proven strategies that can be implemented on a course level and are based on good principles for teaching (Chickering & Gamson, 1987), adult-learning strategies, and technology solutions. Those strategies are:

  1. Be present – Instructor presence is key. Make early contact at the start of the class and stay active throughout the course.
  2. Encourage active learning – Incorporate activities that require students to move from passive consumers to active users of information.
  3. Set clear expectations – Expectations help students gauge requirements for the course and individual assignments.
  4. Provide constructive, meaningful and timely feedback – Feedback gives students an indication about their performance. Effective feedback is frequent, prompt, specific, and written in a supportive tone.
  5. Make course content relevant – Invite guest speakers to provide career specific examples or include “real world” examples to illustrate course content. Design assignments to be flexible and allow students to pursue interests.
  6. Include collaboration and peer-to-peer communication – A common criticism of online courses is the lack of interaction with peers. Offer opportunities for students to share perspectives, experiences, and learning.
  7. Guide students to be autonomous – Self-directed learning describes students who take initiative and responsibility for their own learning. This is critical in an online class.
  8. Collect formative feedback on lesson effectiveness and student comprehension – The decision to review a certain concept or continue often depends on whether students “get it” or not.
  9. Identify and reach out to struggling students – Utilize an early alert system and reach out to students when necessary to offer support and share available resources to help students get back on track.

If this has piqued your interest, you can read more in Dr. Leusen’s "9 Proven Ways for Instructors to Address Online Student Retention" blog post.

Image credit: Image by geralt from Pixabay

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by Janice Florent

blind female student listening to screen reader describe information on her computer screen

The fourth tip in my series of accessibility related blog posts will focus on alternative text (alt text). Computers can read text on a screen but images, graphs, and charts are meaningless to visually impaired users. Alt text is an alternate method for supplying information about images to users who are visually impaired.

Alt text is important for screen reader users because a screen reader cannot describe an image. Since screen reader software cannot interpret images, it relies on alt text to communicate image information to the user. When an image does not have alt text the only information the screen reader can relay is that there is an image on the page and provide the file name for the image.

Alt text should describe an image so it makes sense in context. If a picture is worth a thousand words, then a short alt text description may be a poor substitute. While a concise alt text description is important, the alt text should be less than 125 characters. You want to think about what is the most important information you are trying to get across with the image and stay within the 124 or less characters. If the image requires a lengthy description, you should describe the image in the content of the page.

There are several ways to handle complex images (e.g. charts, data, statistics, etc.) where a short description is not possible. The best solution is to include a thorough description of the complex image in the content of the page, immediately before or after the image. If you don't want to add more content to your page, another preferred alternative would be to create another web page with just a description of the complex image and link to it near the image. Additionally, text descriptions of graphs and charts can help all students understand difficult concepts.

How alt text is written will vary depending on the type of image. Most screen reader software announces the presence of an image by appending a word such as "graphic" to the alt text, so using words such as "image" "graphic" and "photo" are unnecessary in the alt text, unless it helps to convey further meaning important for a user to know.

Consider this example which uses “Guide Dog and Man” as the alt text:

example of incorrect use of alt text

The alt text “Guide Dog and Man” is not effective if the intent is to show the dynamic action of guiding in the picture. In this situation a better alt text description is “A guide dog leads the way with her handler holding the guide harness in his left hand” as shown in the following example:

example of correct use of alt text

There is no need to include "image of," "picture of," or "photo of" in the alt text in this example because the screen reader will announce the presence of the image.

Additionally, images that contain text (as in a logo) should generally be coded to just include that text as the alt text.

Many images are used only for visual interest, they aren't meant to convey any meaning or important information. In this case, it is best to use what is called NULL alt text or empty alt text. This is done by entering two quotes ("") with no spaces in between in the alt text box.

So, how can you add alt text to images? Listed below are instructions on adding alt text in MS Word and PowerPoint documents as well as in Blackboard.

Add Alt Text to image in MS Word and PowerPoint 2010:

  1. PC users: right-click on an image
    Mac users: press control key and click on the image
  2. Select Format Picture
  3. Select the option for Alt Text
  4. Type your alt text in the description field
  5. PC users: Click Close
    Mac users: click OK
example of alt text in MS Word and PowerPoint

Add Alt Text to image in Blackboard:

You will find the Alt Text box in various places in Blackboard depending on what and where you are adding the image. Here are some examples:

1. Create Image in Bulid Content:

example of alt text in Content Editor

2. Insert image in the Content Editor:

example of alt text in Content Editor

You will remove significant barriers for the visually impaired if you take these suggestions for adding alt text into consideration when creating course content. An added bonus is that if you take the extra step to include alt text when creating your course content you will be ahead of the game in the event you do have a visually impaired student.

Additional information about alt text can be found at:

Image credit:
"Students of the Educational Institute for the blind show how to use a computer as a learning aid" by Paul Kagame is licensed under CC BY-NC-ND 2.0

world wide web icon

Blackboard has a list of web browsers that are certified or compatible with the version of Blackboard we use here at XU. To avoid problems with Blackboard you should use one of the supported web browsers.

You can run the browser checker to see whether Blackboard supports your web browser and operating system.

Note: If using a supported web browser does not resolve your problem, you may require additional software to be installed. Information about the additional software can be found at the supported web browsers link.

Java Update Warning

warning sign

Windows PC users: DO NOT update Java on Windows PCs if you use Banner Client. Updating Java on Windows PCs may cause Banner Client to stop working. Blackboard should work with older versions of Java. Contact ITC if you have questions about Java updates and Banner Client.

Mac users: Updating Java on Macintosh computers will not affect the use of Banner Client.

Want more information?

Blackboard Learn SP 13 supported web browsers.
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

When you login to Blackboard you will see your course list. You can change the order your courses are listed as well as hide courses from view. To change the order of your course list follow the steps below. Refer to Bb tip #141 to hide courses from view.

Follow these steps to do it.

To change the course list order:

  1. Click on the small Manage My Course Module Settings gear icon located on top right corner of the [My Courses] section.
  2. Using the arrows on the left of the course name, click and drag the course to the new position.
  3. Click [Submit] to save the changes.

Want more information?

Step-by-step instructions are available [PDF].
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

The names of courses in Blackboard are identical to the names that appear in the Banner system. Instructors have the ability to change the names of the courses to suit their needs. For example, if you teach two sections of English 1010, you can personalize the names to become ENGL1010 – 9 MWF and ENGL1010 – 1:15 TR.

Follow these steps to do it.

To change the name of your Blackboard course, you should:

  1. Go to the [Control Panel] of the course you want to change the name of. Click on the [Customization] link to expand it.
  2. Click on [Properties].
  3. Enter the new name for your course and click [Submit].

Note: Care should be taken to make sure the new name of the course can be easily recognized by the students enrolled.

Want more information?

Step-by-step instructions are available [PDF].
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

2

image of keyboard with hide on one of the keys

When you login to Blackboard you will see your courses for the previous two semesters listed along with the courses you are currently teaching on the Xavier University and Courses tabs. If you do not want to see older courses in this list, you can hide them from view.

Follow these steps to do it.

To hide courses from view:

  1. Click on the small Manage My Course Module Settings gear icon located on top right corner of the [My Courses] section.
  2. For the courses to be hidden from view, make sure the check marks in the [Course Name] and [Announcements] columns are removed.
  3. Click [Submit] to save the changes. This will hide the courses from view on the course list but not remove them from the system.

Want more information?

Step-by-step instructions are available [PDF].
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

checklist

As you prepare for the start of the semester, it is a good time to get started setting up your Blackboard courses. Blackboard courses are automatically created using the course information in Banner a few weeks before the start of the semester. You can post your syllabus, course documents, and announcements to your Blackboard courses. You can also customize your course menu and/or add a course banner.

If you teach a course that is cross listed you will have a Blackboard course for each cross listing. You can combine the cross listed courses into one Blackboard course so that you can post course materials and grades to one combined Blackboard course. Combining courses may also work for you if you are teaching different sections of the same course and would like to have the different sections combined into one Blackboard course so that you can post course documents and grades in the one combined course. The beginning of the semester is the best time to combine your Blackboard courses before you add course material or grades to the courses.

Follow these steps to do it.

Listed below are links with instructions for

  • Merging courses [Web page]
  • Hiding old courses from view [Web page]
  • Getting started with the course environment [PDF] [Video]
  • Course structures and course themes [Web page] [Video]
  • Changing the display name for your course [Web page]
  • Adding a course banner [Web page]
  • Adding items to the course menu [PDF]
  • Adding a test student to your course [Web page]
  • Posting announcements [Web page]
  • Copying content into another course [Web page]
  • Using date management to update dates after course copy [Web page]

Want more information?

Attend a drop-in session to get one-on-one help.
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

You can personalize your course by adding a banner to your course. A course banner is an image that appears at the top of the course entry point of your course.


Media in Global Perspectives course banner
Example of a course banner image

Follow these steps to do it.

To add a banner:

  1. Click on [Customization] in the Control Panel to expand it.
  2. Click on [Teaching Style].
  3. In the Select Banner options, click the [Browse My Computer] button and navigate to the desired image on your computer. Select the desired image file and click [Open].
  4. Click [Submit].

NOTE: The recommended size for course banner images is 480 X 80 pixels (8 inches X 1.25 inch). You can create a course banner using PowerPoint. Step-by-step instructions are available.

Want more information?

Step-by-step instructions are available [PDF].
Use PowerPoint to create course banner.
Explore Blackboard’s On Demand Learning Center.
Try these Blackboard How-To documents.
Visit the Blackboard FAQs for additional blackboard information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

by Janice Florent

The third tip in my series of accessibility related blog posts will focus on descriptive links.

Links are like sign posts. They should tell you what you will find when you follow them. When using a computer, people are generally skimming pages for links. They tend to skim pages to quickly find what they are looking for.

Text links on a page are easily identifiable to persons who are not visually impaired because they are normally colored and underlined, and therefore stand out from the other information on the page.

Persons with a visual impairment using screen reader software are presented with a “links list” with all the available links found on the page. Screen reader users and persons using text-to-speech browsers often navigate websites going from link to link using the tab key, so providing descriptive links is extremely important.

Link text stands out in the same way that bold text does. If all your links have non-descriptive link text like "click here" or "more information" users are forced to read the text around the link to understand the context of the link and where it will take them. Therefore "click here" and “more information” are more of a hindrance than a help.

image of non-descriptive link text

For effective skimming, both visual and non-visual users benefit from link text that can stand on its own without the surrounding context of the page. Good link text provides a clear description of the page that will load when following a link. With good descriptive link text, users can skim links and make quick informed decisions about the path to take to accomplish their task. With non-descriptive link text, users cannot ascertain where the link will take them from the link text alone. Therefore, you should avoid non-descriptive link text such as:

  • Click here
  • Here
  • More information
  • Read more
  • Continue

These types of non-descriptive link text offer no explanation and require users to expand their focus to the surrounding context or follow the link to discover its destination.

Consider this example of a list of all the links on a page that a visually impaired user has pulled up for quick access.

image of links list

As you can see, the list of "click here" links is meaningless. Descriptive links as shown in the image below are far more useful.

image of links list

When choosing descriptive links the link text needs to be long enough to convey the purpose of the link and no longer. Make link text clear and self-explanatory to support quick and effective navigation.

image of descriptive link example

When scanning links, the first words in the link text are the ones most likely to grab the user’s attention. Link text that begins with keywords is easier to scan efficiently and works better with software features like "link lists" that visually impaired individuals use to get an alphabetized list of links on a page.

Links beginning with non-descriptive words are not very helpful. Consider these two examples "All about ocean acidification" and "Learn more about global warming." Scanning these links will be slower and the alphabetized links list is not going to be very useful. A better approach is to use only the keywords for link text. For example those two links could be improved if they were formatted as "All about ocean acidification" and "Learn more about global warming."

image of descriptive link example

Some users make links out of entire sentences or entire paragraphs. These long links are probably unnecessary and are not user-friendly for screen reader users. Remember that screen reader users cannot visually scan through lengthy links. They have to listen to the entire text. Some screen reader users get frustrated with long link text and move on to the next link if they cannot understand the purpose of the link after the first few words.

URLs are not always human-readable or screen reader friendly and therefore using URLs as link text should usually be avoided. Exceptions are when the document is intended to be printed or if the URL is relevant content.

In most cases, it is better to use human-readable text instead of the URL. The human-readable link Pocket Guide to Colour Accessibility is more user-friendly than the link to purchase the ebook by the same title on Amazon.com, which consists of this 131-character link full of letters, numbers, slashes, and text that is not very human-readable (http://www.amazon.com/Pocket-Guide-Colour-Accessibility-ebook/dp/B00EPJBN30/ref=sr_1_1?s=digital-text&ie=UTF8&qid=1439306713&sr=1-1.)

Additionally, links don't always lead to web pages. It is equally important to make this clear in your link text. Users appreciate knowing in advance, for example, that if they click on a link on their mobile device they will download a 20Mb PDF. In this case, the link text should indicate that it is a link to a file, including type and size of the file. Here's an example: Getting Started with Assignments (PDF, 20MB).

Writing good link text isn't difficult. If you take these tips for creating descriptive links into consideration when creating course content, you will remove significant barriers for the visually impaired. An added bonus is that there will be students without disabilities, as well as those who have chosen not to disclose their disability to you who will find your use of these tips helpful as well.

If you are interested in getting more information about descriptive links refer to “Link Text” at webaim.org.