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Students Say They Are Not as Tech Savvy as Educators Assume

young woman staring at a computer screen with a look of frustration on her face

In an Edsurge article by Jenny Abamu, she notes that one of the biggest misconceptions following Millennials is that they are digital natives. Students at a New Media Consortium Summer Conference (NMC) pushed back on the generational generalizations, noting that assumptions regarding their attitudes, hobbies, and abilities are hurting them academically.

I did not know how to use headers, footers or page number in Microsoft Word, so I got five points off every essay for an entire semester. - Alyssa Foley, Student

Jenny goes on to say that Alexandra Pickett, the Director of New York State University’s Center for Online Teaching Excellence, noted that many of her students know how to use online platforms such as Twitter and Facebook for fun, but have no idea how to leverage them for academic and professional use. This is a point the students at NMC echoed.

The students said that in order for their educational institutions to better serve them, it is important to challenge the assumption that students are digital natives.

While the EdSurge article's results were from surveying Millenials, anecdotal evidence shows that the same holds true for Gen Z students. That is, Gen Z is savvy about using social media personally. However, they are not as savvy about how to use tech tools academically or professionally.

Instructors can help students learn the basics for the tools that will be used in their course by providing them links to how-to resources.

Did you know that we have a list of Brightspace how-to resources for students on our CAT FooD blog? You can find the Brightspace how-to’s and other help resources at the following links:

Brightspace help for students
Brightspace video tutorials for students
Help students get started with Google Docs (video)
How to add headers and footers in Microsoft Word (video)
Using Google Drive Video Playlist
Using Google Docs Video Playlist
Using Gmail Video Playlist

Here's an example of how you might include how-to instructions for a discussion forum in your Brightspace course:

example of a Q&A discussion forum
Example of Q&A discussion forum with instructions on how to post to the forum

In this example, instructions for the Q&A forum are provided along with instructions on how to post to the forum as well as a link to a how-to video.

Including information on how to use course tools will go a long way to helping students to be successful in your course.

Image credit: image by Jan Vašek from Pixabay

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