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online classroom management

One key to a successful online course is instructors’ ability to manage their online classroom. Yet many online instructors don’t realize that the best practices in traditional environments should not be discarded simply because the participants are interacting online. The students still need to be managed as a cohesive group of learners.

In an Edutopia article, Heather Wolpert-Gawron provided suggestions for successfully managing online classes. The article was written with a K12 audience in mind. However, her suggestions can be used in a higher education environment as well. Heather’s suggestions for successfully managing your online class are:

  1. Build an engaging online environment. Build an online environment where students want to come back week-after-week.
  2. Build community. By building community right from the get-go and encouraging it throughout the course of the class, you’ll save yourself from some issues later on.
  3. Curate answers in an organized way. Find ways to curate resources and responses to questions so that participants can find them easily. Consider a Q&A discussion forum or develop FAQs.
  4. Be present. Make sure students know you are present in the course.
  5. Establish norms for office hours and video conferencing. Have a dress code when meeting virtually (e.g., no pajamas if you are participating via webcam). How should students ask questions without interrupting the current speaker?
  6. Don’t group randomly. Create group assignments where students can self-enroll and other assignments where students are randomly assigned to groups.
  7. Teach about plagiarism. Use strategies to ensure the student’s work is original or cited.
  8. Don’t shy away from difficult conversations. Stay on top of issues as they arise.
  9. Use various means to contact participants. Contact small groups of students and also the whole class routinely, but know when it’s time to do a behind-the-scenes intervention and email a participant directly.

For more details on Heather's suggestions for online classroom management, you should read this Extending Classroom Management Online article.

Additionally, check out these CAT FooD blog posts related to online teaching:

Taking an online course can be an isolating experience for students, but it doesn’t have to be. Humanized learning increases the relevance of the course content and improves students' motivation to log-in to the course week-after-week.

buffet with food in chafing dishes

Are you looking for ways to humanize your online course? Check out this Humanizing Tool Buffet developed by Teaching and Learning Innovations at CSU Channel Islands. In the buffet, you will find a collection of emerging tools just right for humanizing your online course. Peruse the buffet, click on the links, and sample what looks intriguing and helpful to you!

Image credit: image by Gundula Vogel from Pixabay

Individuals lined up to form the letters NDLW

November 6-10, 2017 is National Distance Learning Week (NDLW). In association with NDLW, the United States Distance Learning Association (USDLA) is offering free webinars on a variety of topics related to online teaching and learning. A few other organizations are offering free webinars during NDLW as well.

For more information on the activities and to register for the webinars visit NDLW 2017.

girl in front of a computer with her head in her hands

Many students enroll in online courses because they can take online classes at times that are convenient for them and from the comfort of their home. Some students mistakenly think that taking an online class is easier than taking its face-to-face counterpart and they underestimate the amount of time they must invest in taking the online class. When in fact, taking an online class requires students to be self-directed learners.

It is important for the instructor to set the tone for the online course to help students succeed. In a Faculty Focus article, Amy Hankins provided five suggestions to help students succeed in an online course. Those suggestions are,

Provide detailed instructions and anticipate questions – Don’t assume students will be able to read between the lines.

Post Announcements – Show students you are present in the course by providing reminders, clarifications, and overviews to help engage and motive students.

Provide examples and rubrics – This will help to minimize questions and confusion.

Utilize differentiated instructions – Provide students multiple opportunities and formats for learning, including videos, audio lectures, and project choices that help engage and encourage learning for all students and preferences.

Encourage peer support and engagement – Allow students to get to know one another by using an introductory assignment and encourage students to connect throughout the course.

For more information, read Five Ways to Help Students Succeed in the Online Classroom and check out our CAT+FD Online/Hybrid Instructor Resources.

Photo Credit: image by Concord90 from Pixabay

zen stones

The demands of teaching an online course doesn’t have to leave you feeling overwhelmed. In an eLearning Industry article, Dr. Liz Hardy suggested a few easy steps to help replace the feeling of constant pressure with a calmer, zen-like mindset that will make teaching online easier and more enjoyable. Dr. Hardy’s suggestions are:

Define “urgent”. As you look through your To Do list, determine which items need your immediate attention and which items can be taken care of further down on the list.

Explain your standard time frames. Set expectations for your students so they know what your communications and assignment turnaround policies are.

Come out of the tunnel. When you’ve spent a long time on a task, take a moment to step away from the task at hand. This can help to rejuvenate and recharge you.

Create a sense of achievement. Your morale gets a boost when you can check items off your To Do list. These time management strategies may be able to help.

Revisit your positive feedback. Revisit compliments and positive comments that you’ve received to help lift your spirits.

For more information, read Dr. Hardy’s article Zen and the Art of Teaching Online.

Photo Credit: Zen Stones | CC0

CAT+FD Online Teaching Resources logo

In a US News and World Report article, Ian Quillen identified six signs of a bad online instructor. The list included things like a syllabus that is unclear, no set timetable for responding to emails, and simply converting print resources used in the face-to-face class. Ian’s article was intended to help students access the quality of an online class and be able to withdraw if necessary. However, this list can also be used to help online/hybrid instructors recognize where their course may be in need of improvement.

Additionally, we have developed an online teaching resource to help faculty develop or improve their online and hybrid courses. Check out our new CAT+FD Online Teaching Resources and let us know what you think.

NDLW logo

November 7-11, 2016 is National Distance Learning Week (NDLW). In association with NDLW, the United States Distance Learning Association (USDLA) is offering free webinars on a variety of topics related to online teaching and learning. A few other organizations are offering free webinars during NDLW as well.

For more information on the activities and to register for the webinars visit NDLW 2016.

Download Conversation #48

Jane Compson

A conversation with Dr. Jane Compson of UW-Tacoma, on implementing a contemplative pedagogy in an online course.

Dr. Compson got her PhD in Comparative Religion from the University of Bristol, and more recently got her second Masters in Philosophy, concentrating on bioethics, from Colorado State. She currently teaches classes in Comparative Religion; Philosophy, Religion and the Environment; Environmental Ethics; Biomedical Ethics and Introduction to Ethics. She’s working on projects related to self-care and stress management for healthcare professionals as well as documenting local efforts for environmental justice, as well as mindfulness theory.

Links for this episode:

...continue reading "Conversation #48: Jane Compson on Contemplative Pedagogy in Online Course"

by Janice Florent

laptop computer and cup of coffee on the top of a desk

Are you thinking about how to deliver your online course for maximum success? In an Inside Higher Ed blog post, Andrea Zellner provided some strategies to make your online teaching better. Andrea's strategies are:

Technology should help and not hinder.

Expect things to go wrong, and do as much as you can to help your students help themselves. For example, provide links to help and how-to documents so that students do not have to go on a wild goose chase to find this information. You can minimize your time answering student questions by using the “three-before-me” rule, which pushes the responsibility of locating an answer to frequently asked questions to the student.

Anticipate difficulties.

Learning in an online environment can be a lot more difficult than learning it in a face-to-face class. Students report that taking an online course can be an isolating experience. Avoid straight lecturing as lectures can be dull when delivered online. Here are a few ideas to keep your online course interesting.

Incorporate synchronous opportunities.

This follows directly from anticipating difficulties. You should find the right balance between synchronous and asynchronous learning activities. Additionally, be sure to include well-timed synchronous virtual office hours. Include the virtual office hours during weeks when you know the content is likely to be confusing.

Don’t be stingy with your feedback.

Students want detailed feedback and the feedback needs to be timely. You should give students feedback that helps them learn and you should be as effective as a fitness band.

Humanize your course.

Humanize your course by adding a little personality. This can go a long way in making students feel comfortable approaching you for help and can make them feel more engaged with the course.

Encourage self-directed learning.

Research on self-directed learning has shown that people who take the initiative in learning, learn more things and learn better than people who sit at the feet of teachers passively waiting to be taught.

Use gamification in your course.

Gamification is making a boring process interesting by using fun elements from games. Gamification is a motivation tool. Here is some information on using gamification in your courses.

If this has piqued your interest, you can read more in Andrea's Strategies to Make Your Online Teaching Better and my Seven Deadly Sins of Online Course Design blog posts.

Photo credit: computer and coffee | Creative Commons CC0

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by Janice Florent

pile of letters with two feet sticking out and you've got mail on computer monitor in the background

Unlike face-to-face instructors, online instructors are generally inundated with questions from students by way of email messages. It doesn’t take long for an online instructor to feel like they are drowning in student emails.

In a recent eLearning Industry article, Dr. Liz Hardy provided five tips to help you manage student email to avoid a flood of student email. Those tips are:

1. Make communication time frames clear.

Tell your students what to expect when communicating with you. When your students understand your communication rules, they are more likely to work within those rules.

2. Prevent unnecessary student emails in the first place.

Set up your Blackboard course to be as learner-friendly as possible. If your students can find the information they need without extensive searching, they’re less likely to email you for help with simple questions. By encouraging self-directed learning, you find that student email more often relates to valid questions - rather than multiple queries about when the next assignment is due.

Consider using the “three before me” rule, which pushes the responsibility of locating an answer to frequently asked questions to the student. The student must prove to the professor that he/she has attempted to obtain the answer from three different sources prior to contacting the professor.

Additionally, you can minimize emails by utilizing Blackboard for assignment collection. The Blackboard assignment tool is an efficient way to manage and collect your student’s individual and group assignments digitally and can help to unclutter your inbox.

3. Scan your inbox before you answer even one student email.

Scan your inbox first. Are there messages from colleagues or administrators you need to answer first? Is there a reply from a student you’ve been waiting to hear from on an urgent issue? Deal with those messages first. Then you can look for patterns – are there any students who have sent you several emails since you last checked? Try reading email in reverse date order. You may find the student has answered their own question. In this case you can send one email back to the student with a single-line response.

4. Don’t multi-task.

It’s actually more efficient to deal with each student query in full, completely, and then move onto the next. What seems like saved time through multi-tasking can actually lead to a lot of backtracking and cross-checking, as you try to make sure you’re matching the right answer to the right student.

5. Answer student email in blocks.

Check your email messages two or three times a day, in blocks. Avoid checking at other times. Mute your speakers so you won’t hear that demanding bleep every time email arrives in your inbox.

These practical approaches will help you take control of your inbox, and get on with your teaching day. If you would like more information, read Dr. Hardy’s article "5 Ways To Survive A Student Email Avalanche."