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D2L (the company that owns Brightspace) has announced a July 2024 intent to end-of-life SMS notifications. Refer to the following frequently asked questions for more information.

What are SMS Notifications?

SMS (Short Message Service) notifications allow users to subscribe to select alert bell notifications so that they are forwarded to a mobile phone number.

Why are they ending SMS Notifications?

When D2L originally built their SMS notifications, the world was a different place. We didn’t all have smart phones! They built this using a technology service available from most providers, email to SMS. Now, this service is being deprecated by providers and they are experiencing not only inconsistent delivery times but also large-scale outages at some of the largest mobile providers in North America.

How can users get mobile push notifications without SMS?

Another difference from when D2L built their SMS notifications is that their mobile app, Pulse, wasn’t available. With Pulse, users can receive the same mobile push notifications as what were available via SMS.

Email-based notifications are not going away, so users can still receive email notifications if subscribed.

What will happen to stored phone numbers after this?

Personal Data will be deleted once it is no longer needed to send notifications.

Want more information?

Intent to EOL SMS Notifications
Brightspace Tip #430: Notifications

View current, past, and preview upcoming Continuous Delivery release notes
Instructors Quick Start Tutorial
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: image by OpenClipart-Vectors from Pixabay

focused female professional looking at a mobile phone

Students can control how they receive information about course activity through their notification preferences. They can customize which actions in Brightspace will trigger a notification.

The Notification tool allows users to:

  • Subscribe to a summary of activity for each course and receive a daily email.
  • Specify your preferred email address and mobile number for instant notifications and announcements.
  • Receive instant notifications about course activity, such as edited content, new discussion posts, assignments, grades, course announcements and upcoming quizzes.

Instructors can help their students to keep up with their coursework by encouraging them to setup their notification preferences. Additionally, there is a Getting Started for Learners Video Playlist that students should watch to get familiar with Brightspace.

Follow these steps to do it.

To customize notification preferences, users should:

  1. From your Personal Menu (located in the Minibar), select Notifications.
  2. select notifications from personal menu

  3. Select the email address and/or register the mobile phone number to which notifications will be sent.
  4. Select the course activities for which you would like to receive notifications.
  5. Click the Save button at the bottom of the screen.

Want more information?

Navigate Brightspace - Notifications - Learner (video)
Getting Started for Learners Video Playlist
Change Personal Settings in Brightspace

View current, past, and preview upcoming Continuous Delivery release notes
Instructors Quick Start Tutorial
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: Photo by Aspen from Nappy.co

person of color holding a mobile phone

Students can control how they receive information about course activity through their notification preferences. They can customize which actions in Brightspace will trigger a notification.

The Notification tool allows users to:

  • Subscribe to a summary of activity for each course and receive a daily email.
  • Specify your preferred email address and mobile number for instant notifications and announcements.
  • Receive instant notifications about course activity, such as edited content, new discussion posts, assignments, grades, course announcements and upcoming quizzes.

Instructors can help their students to keep up with their coursework by encouraging them to setup their notification preferences. Additionally, there is a Getting Started for Learners Video Playlist that students should watch to get familiar with Brightspace.

Follow these steps to do it.

To customize notification preferences, users should:

  1. From your Personal Menu (located in the Minibar), select Notifications.
  2. select notifications from personal menu

  3. Select the email address and/or register the mobile phone number to which notifications will be sent.
  4. Select the course activities for which you would like to receive notifications.
  5. Click the Save button at the bottom of the screen.

Want more information?

Navigate Brightspace - Notifications - Learner (video)
Getting Started for Learners Video Playlist

View all the Brightspace training recaps
Instructors Quick Start Tutorial
Continuous Delivery release notes
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: Photo by Alyssa Sieb from Nappy.co

person holding a mobile phone

Students can control how they receive information about course activity through their notification preferences. They can customize which actions in Brightspace will trigger a notification.

The Notification tool allows users to:

  • Subscribe to a summary of activity for each course and receive a daily email.
  • Specify your preferred email address and mobile number for instant notifications and announcements.
  • Receive instant notifications about course activity, such as edited content, new discussion posts, assignments, grades, course announcements and upcoming quizzes.

Instructors can help their students to keep up with their coursework by encouraging them to setup their notification preferences. Additionally, there is a Getting Started for Learners Video Playlist that students should watch to get familiar with Brightspace.

Follow these steps to do it.

To customize notification preferences, users should:

  1. From your Personal Menu (located in the Minibar), select Notifications.
  2. select notifications from personal menu

  3. Select the email address and/or register the mobile phone number to which notifications will be sent.
  4. Select the course activities for which you would like to receive notifications.
  5. Click the Save button at the bottom of the screen.

Want more information?

Navigate Brightspace - Notifications - Learner (video)
Getting Started for Learners Video Playlist

View all the Brightspace training recaps
Instructors Quick Start Tutorial
Continuous Delivery release notes
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: image by tranmautritam from Pixabay