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As you work on setting up your courses you may have questions. Here is a list of Brightspace help resources you can use to get answers to your questions.

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Additionally, if you are having difficulties using any of the course tools, you can get help from D2L. This help is available 24/7 via Email and Live Chat. You will find links for Email Support and Live Chat Support in the Help menu on the NavBar (inside of Brightspace). You must be logged into Brightspace to access the Email and Live Chat Support links.

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Want more information?

View all the Brightspace training recaps
Brightspace Known Issues
Request a sandbox course
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You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: Image by PublicDomainPictures from Pixabay

As you prepare to teach this spring, now is a good time to get started setting up your Brightspace courses. According to our Information Technology Center (ITC), the spring courses have been created in Brightspace. If you are listed as the instructor for the spring course in Banner, you should see the course in your My Courses widget in Brightspace.

NOTE: If you do not see your spring courses in your My Courses widget, you should click on the link to "View All Courses" (located at the bottom of the My Courses widget). If your spring courses are listed when you "View All Courses" but are not shown in your My Courses widget, you should pin the course in order to have it appear in the My Courses widget. Follow these instructions for pinning/unpinning courses.

To get started, you can post your syllabus, course documents, announcements, and setup your Grade Book in your Brightspace courses. You can also customize your course homepage and/or course image/banner.

post it note with to do written on it

If you teach a course that is cross listed you will have a Brightspace course for each cross listing. You can combine the cross listed courses into one Brightspace course so that you can post course materials and grades to one combined Brightspace course. Combining courses may also work for you if you are teaching different sections of the same course and would like to have the different sections combined into one Brightspace course so that you can post course documents and grades in the one combined course. The beginning of the semester is the best time to submit a request to merge your Brightspace courses before you add course materials or grades to the courses.

Additionally, if the spring course you are teaching is the same as one of your previous courses you can copy the entire course (or copy components) into your "empty" Brightspace spring course.

Follow these steps to do it.

Listed below are links with instructions to:

Want more information?

View all the Brightspace training recaps
Brightspace Known Issues
Continuous Delivery release notes
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: Image by 11066063 from Pixabay

two identical windows

A few weeks after the end of the semester, all Fall 2019 courses will be changed to an inactive status. Once the courses are changed to an inactive status, student work and grades will be visible to the instructor but students will no longer have access to the course.

The current policy is that courses will remain on the Brightspace system for three semesters before they are removed. You can request a Brightspace Master Course Shell that you can use to make a copy of your course. Master Course Shells will not be removed from the Brightspace system. If you would like your course content/materials to be available in Brightspace beyond the current retention period of three semesters, you should request a Master Course Shell for the course.

Additionally, instructors who want to build their course before the normal course creation schedule can request a Brightspace Master Course Shell that can be used to develop and maintain their course materials.

A Master Course Shell:

  • Is a course environment an instructor uses to develop and maintain course materials that are used from semester to semester.
  • Is not tied to Banner. Therefore, no students or other users are enrolled into this Shell.
  • Can be used as a "master" where one keeps permanent changes to a course.
  • Faculty may copy content from a Master Course Shell into a Brightspace Course shell as long as they are enrolled as an instructor in both shells.
  • Master Course Shells are not deleted except upon the request of the instructor or when the instructor is no longer employed at Xavier.

Follow these steps to do it.

First, fill out the Brightspace Master Course Request Form.

To copy existing course into a Master Course Shell:

  1. In the NavBar of your Master Course Shell, click on "Course Admin".
  2. Click on the "Import/Export/Copy Components" link.
  3. Click on the "Copy Components from another Org Unit" radio button.
  4. In the Course to Copy option, click the "Search for Offering" button.
  5. Click on the magnifying glass in the "Search for" field.
  6. Click on the radio button to the right of the course you want to make a copy of and then click on "Add Selected".
  7. Verify your selections are correct before proceeding.
  8. At the bottom on the browser window you will click on either "Copy all Components" OR "Select Components" and follow the prompts.

When building a course from scracth:

  1. Add your content and learning activities to your Master Course Shell.
  2. Get into the destination course (the course you want to copy the contents of the Master Course Shell into).
  3. In the NavBar (of the course you want the content copied to), click on "Course Admin".
  4. Click on the "Import/Export/Copy Components" link.
  5. Click on the "Copy Components from another Org Unit" radio button.
  6. In the Course to Copy option, click the "Search for Offering" button.
  7. Click on the magnifying glass in the "Search for" field.
  8. Click on the radio button to the right of your Master Course Shell and then click on "Add Selected".
  9. Verify your selections are correct before proceeding.
  10. At the bottom on the browser window you will click on either "Copy all Components" OR "Select Components" and follow the prompts.

Want more information?

Brightspace Master Course Request Form
Copy Course or Copy Components
Import/Export/Copy - Copy Components video [1:31]
View all the Brightspace training recaps
Continuous Delivery release notes
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: image by MartinHarry from Pixabay

classroom with empty chairs

As we approach the end of the semester there are a few things you can do in Brightspace to wrap up for the semester.

Release final course grades

Unlike other grade items and categories in the Grade Book, final grades are not available to students by default. Final grades must be released. If you did not choose to enable the automatic release of final grades when setting up your Grade Book, you will have to manually release final grades in order for students to see their final grade.

Export your Grade Book

Student access to courses is removed two weeks after the end of a semester. This process of making the courses inactive allows student work and grades to be visible to instructors but students no longer have access to the course. Courses will remain on the Brightspace system for three semesters before they are removed. You should export (download) your Grade Book to your local computer after you submit your final grades.

NOTE: The export file that is created will NOT contain any student work or instructor feedback. Only the grades in your Grade Book will be exported.

Create a master copy of your course

Courses remain on the Brightspace system for three semesters before they are removed. You can request a Master Course Shell that you can use to develop and maintain your course materials. Master Course Shells will not be removed from the Brightspace system.

Follow these steps to do it.

Instructions are available for releasing final course grades, exporting your Grade Book, and requesting Master Course Shells.

Want more information?

Release Final Grades
Export your Grade Book (video [2:03])
Master Copies of Courses
View all the Brightspace training recaps
Brightspace Known Issues
Continuous Delivery release notes
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Photo Credit: "North Court 101 - Before" by Kevin Creamer is licensed under CC BY-NC-ND 2.0

Brightspace calculates final grades for each student based on the grading system and the students' grades that are entered into the Grade Book. If the instructor wants more control over the final grades, perhaps to adjust the final grade for a student that is on the cusp of a higher grade, then adjusted final grades can be used and released to students instead of the calculated final grade.

calculator with the word adjustment in the display

If the instructor decides to use adjusted final grades for one student in the course, adjusted final grades must be used for all students in the course. This does not imply, however, that final grades must be manually adjusted for all students.

Adjusting final grades are implemented by the instructor for only the student or students that are deemed to need an adjusted grade. The remaining students final grades would be the final grade as calculated in the Grade Book.

Note: The Grade Book must be configured to use adjusted final grades. If you plan to use adjusted final grades, you should make the adjustments before you release final grades.

Follow these steps to do it.

To adjust final grades for all students:

  1. Get into the course where you want to adjust final grades and click Grades in the NavBar.
  2. Click on the Enter Grades link.
  3. Scroll over to the Final Calculated Grade column and click on the arrow on the right of the column name and select Enter Grades.
  4. In the Final Adjusted Grade section for each student, enter the adjusted grades and then click Save.
  5. Once you have ensured that students' grades are accurate, you can release the final grades.

To adjust final grades for one or more specific students:

  1. Get into the course where you want to adjust final grades and click Grades in the NavBar.
  2. Click on the Enter Grades link.
  3. Scroll over to the Final Calculated Grade column and click on the arrow on the right of the column name and select Enter Grades.
  4. Click on the arrow on the right of the Final Grades and click Transfer All, then click Yes.
  5. In the Final Adjusted Grade section, enter adjusted scores where necessary and click Save.
  6. Once you have ensured that students' grades are accurate, you can release the final grades.

Want more information?

Understanding the Grades Tool (video)
Adjust Final Grades
Release Final Grades
Final Grades FAQs
Grades FAQs
Brightspace Tip #109: Grade Book
View all the Brightspace training recaps
Brightspace Known Issues
Continuous Delivery release notes
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: "adjustment" by CreditDebitPro is licensed under CC BY 2.0

Unlike other grade items and categories in the Grade Book, final grades are not available to students by default. Final grades must be released. When setting up the Grade Book, the instructor can choose to automatically release final grades so that the students can see their final grade throughout the semester. If you did not choose to enable the automatic release of final grades when setting up your Grade Book, you will have to manually release final grades in order for students to see their final grade.

Additionally, you can selectively release final grades for some students now and release the final grades for other students later. For example, you can release the final grades for graduating seniors on one date and release the final grades for everyone else on a later date.

Follow these steps to do it.

Watch this video for instructions on how to release final grades:

Want more information?

Adjust Final Grades
Release Final Grades
Final Grades FAQs
Grades FAQs
Brightspace Tip #109: Grade Book
View all the Brightspace training recaps
Brightspace Known Issues
Continuous Delivery release notes
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image credit: "final grades" by jflorent is dedicated to public domain under CC0 and is a derivative of grade by OpenClipart-Vectors on Pixabay

update

D2L (the company that owns Brightspace) uses Continuous Delivery to update our Brightspace system. The Continuous Delivery model gives us regular monthly updates allowing for incremental and easily integrated changes with no downtime required for our Brightspace system.

Our Continuous Delivery update occurs on the 4th Thursday of each month. D2L provides release notes to help users stay up-to-date with the changes.

Here are a few updates in the November 2019/20.19.11 release that were added to our system this month:

1) Assignments - Improvements to Assignments

The Assignments page shows a count of new submissions and resubmissions in the New column, which you can opt-in /opt-out of displaying.

Assignments page with the New column
Assignments page with the New column

2) Assignments – Letter grading available

Grade Schemes can now be used by instructors to evaluate assignments by associating Selectbox Grade Items to an assignment. When grading an assignment through Assignments, Quick Eval, or Grades, the evaluator is shown a dropdown menu with the associated grade scheme levels. This feature functions identically for rubrics and numeric values as the previously existing Selectbox grade item type in the gradebook.

Select a letter grade when assessing an assignment submission
Select a letter grade when assessing an assignment submission

3) Intelligent Agents - Email images

Users can now insert images directly into the body of intelligent agent emails using the Add Image button in the HTML editor. The images are attached to the email and shown in place when viewed in the recipient's external mail client.

4) Quick Eval – Improve consistency across supported tools

To improve consistency across tools in Quick Eval, the following updates are being released:

  • When feedback on a quiz submission is saved as draft, a draft icon displays next to the quiz submissions in Quick Eval.
  • In Activities view, the Publish All option is available for Quizzes.

5) Quizzes - Restore quiz attempts in the Quiz Attempt log

When an instructor restores a learner's deleted quiz attempt, note the following workflow changes:

  • A deleted quiz attempt can only be restored if the learner does not have another quiz attempt in progress.
  • The Restore button only appears for the latest deleted quiz attempt.

6) Quizzes – Save feedback as draft

Instructors can now clearly see when feedback is saved as a draft, or published, while evaluating quiz submissions. On the quiz evaluation page, the Graded (G) checkbox and Save button have been replaced by the Publish and Save Draft buttons.

The Publish and Save Draft buttons allow instructors to quickly save drafts of feedback left on quiz submissions
The Publish and Save Draft buttons allow instructors to quickly save drafts of feedback left on quiz submissions

If you are interested in getting more information about these and all the November Continuous Delivery updates, refer to the Brightspace Platform November 2019/20.19.11 Release Notes.

Additionally, refer to the Brightspace Release Notes for Continuous Delivery Releases, for details about current, past, and to preview upcoming continuous delivery updates.

Want more information?

View current, past, and preview upcoming Continuous Delivery release notes
View all the Brightspace training recaps
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image Credit: update by geralt | Pixabay License

update

D2L (the company that owns Brightspace) uses Continuous Delivery to update our Brightspace system. The Continuous Delivery model gives us regular monthly updates allowing for incremental and easily integrated changes with no downtime required for our Brightspace system.

Our Continuous Delivery update occurs on the 4th Thursday of each month. D2L provides release notes to help users stay up-to-date with the changes.

Here are a few updates in the October 2019/20.19.10 release that were added to our system this month:

1) Assignments – Change to immersive navigation bar

When evaluating an assignment submission, the user interface has been updated slightly. The Next Student and Previous Student buttons above the submission and learner information have been replaced by forward and back chevrons that display in the immersive navigation bar. Previously, these buttons were displayed across the entire width of the page. The information on which user you are evaluating (e.g. 1 of 12) displays between the back and forward chevrons.

Example of evaluating an assignment with the new immersive navigation bar
Evaluating an assignment with the new immersive navigation bar

2) Brightspace Learning Environment – Improvements to consistency

To provide a more consistent experience, there have been changes to update the language, interface controls, and workflows throughout Brightspace Learning Environment.

The language and methods by which instructors make activities hidden or visible to learners across different tools is now consistent. Changes include:

  • The visibility control now uses a checkbox with the consistent terminology Hide from users in all instances. This change affects the Assignments, Discussions, Quizzes, Surveys, and Grades (grade item and grade category) tools.
  • In Discussions, the Visibility, Availability Dates, and Locking options move from the Properties tab to the Restrictions tab.
  • The Hide from users checkbox appears under the title field of all activity creation pages in the Content tool.
  • In Content, on the table of contents, there is now a visibility icon button for use with both content topics and modules. The icon serves as a visibility switch. The visibility status of a topic appears when the topic is not visible, when the table of contents is in bulk edit mode, or when a topic is in edit-in-place mode. The table of contents fly-out no longer provides the ability to switch the visibility of a topic or module.
  • In Content, the Hide from users and Make Visible to users options are available in the context menus for topics and modules in the table of contents, and in the context menus of topics on the topics’ detail page.

The Instructor view of the list page of several tools now has consistent icons in a consistent order for activity restrictions. Changes include:

  • All common activity icons appear before tool-specific icons.
  • There is now only one Special Access icon in Quizzes (previously there were two, one for each type of Special Access). The Special Access icon also now appears in Assignments where it previously did not.
  • All icons have been updated to the Daylight style (except the Bonus Grade item, which will be done in a future release).
  • The Exemptions icon now appears on the list pages.
  • Alt-text appears on all icons on the activity pages. In some cases, the alt-text has been changed to provide consistent text across all icons of the same type.

Across many tools, including Quizzes, Surveys, Grades, and Discussions, the Restrictions tab provides the ability to control the visibility status and availability dates for an activity. Changes include:

  • Changes to the Restrictions tabs in Quizzes, Survey, Grades, and Discussions to show Hide from Users with a check box control to turn on or turn off the visibility of the item.
  • Previous sections containing the visibility settings in Surveys, Grades, and Discussions (for Forums and Topics) are renamed to Availability.
  • Availability dates in Grades (for a grade item and grade category) and Discussions (for Forums and Topics) now appear and can be hidden.

There is now a consistent individual and bulk process workflow to hide or show activities. With this workflow, users can quickly change the visibility status from the list of activities without first having to edit the activity. Changes include:

  • In Quizzes, Surveys, and Grades, users can hide or show individual items under the context menu of an individual item or bulk items from the More Actions button at the top of the page.
  • In Discussions, users can hide or show individual items under the context menu of each topic and forum. Bulk hide or show is not available for Discussions.

The language and methods by which instructors save content on the New Activity page (Content tool) are now consistent. Whether the item is visible or not is determined by the Hide from Users permission check box. Changes include:

  • Publish and Save as Draft have been combined into a single button called Save.

In addition, there are other consistency updates throughout the Brightspace Learning Environment:

  • The Completion Method icon in the table of contents in the Content tool is now a menu. If an instructor does not have permission to edit the Completion Method, the icon is displayed and the button menu does not appear.
  • In the Grade book, on the context menu for a grade item, the Grade All option is now Enter Grades.
  • In the Grade Item and Grade Category event log, the Visibility property is now Visibility Status. Status options are now Hidden or Not Hidden.
  • In the Grade Item and Grade Category event log, the End Date Restriction and Start Date Restriction properties are now Availability End Date and Availability Start Date.
  • In the Grade Item and Grade Category event log, changes to the Visibility and Date properties are now logged independently.
  • In Surveys, the display of availability dates on the survey Administrator and User list pages are now consistent with the display currently used in Quizzes.

3) Brightspace Pulse - iOS support

The latest version of Brightspace Pulse is supported on Apple devices with iOS 11 or higher. Older versions of Brightspace Pulse will continue to work on Apple devices with iOS 10, but will not receive any app updates. For an optimal experience, D2L recommends installing the latest version of Brightspace Pulse on Apple devices with iOS 11 or higher.

4) Intelligent Agents - Email Attachments

You can now add attachments to automated email messages when creating and editing Intelligent Agents. The intelligent agent email template contains an Attachments area that enables you to upload local files, select from available course files, or record audio. Attachment size is based on the email attachment size setting for your organization.

Example of the attachments area in Intelligent Agents
The Attachments area now appears when creating or editing Intelligent Agents emails messages

5) Links - Improved link validation

The Links tool has been updated to improve the link validation process. Pre-existing links are not impacted; however, any new links or updates to pre-existing links must be formatted to follow the new validation rules. (Valid formats include: URLs that begin with http/https, ftp/sftp/ftps, file, mailto, feed, itpc, mms, rtsp, or relative paths beginning with /).

6) Quizzes – Change to immersive navigation bar

When evaluating a quiz submission, the user interface has been updated slightly. The Next Student and Previous Student buttons above the submission and learner information have been replaced by forward and back chevrons that display in the immersive navigation bar. Previously these buttons were displayed across the entire width of the page. The information on which user you are evaluating (e.g. 1 of 12) now displays between the back and forward chevrons.

Example of evaluating a quiz with the new immersive navigation bar
Evaluating a quiz with the new immersive navigation bar

If you are interested in getting more information about these and all the October Continuous Delivery updates, refer to the Brightspace Platform October 2019/20.19.10 Release Notes.

Additionally, refer to the Brightspace Release Notes for Continuous Delivery Releases, for details about current, past, and to preview upcoming continuous delivery updates.

Want more information?

View current, past, and preview upcoming Continuous Delivery release notes
View all the Brightspace training recaps
Brightspace Known Issues
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Image Credit: update by geralt | Pixabay License

The #1 Brightspace complaint we hear from students is that faculty don't post their grades online. When students don’t receive meaningful and timely feedback about their coursework, they are unable to make the necessary adjustments to improve their performance.

keep calm and let's recap

This week’s "Grade Book and College Readiness" training session focused on 1) why using the Grade Book to provide students with their standing in the course is important and 2) how to setup and enter grades in the Grade Book.

in case you missed it

In case you missed this week’s training session or if you attended the training session and want to recap what was covered, you can review these resources:

a paper that is work in progress; it has a number of corrections on it

The #1 Brightspace complaint we hear from students is that faculty don't post their grades online. When students don’t receive meaningful and timely feedback about their coursework, they are unable to make the necessary adjustments to improve their performance.

The Brightspace Grades Tool is useful for providing students with up-to-date information about their current standing in the course. For instructors, it’s useful for assigning and keeping track of student grades. Students can view grade entries and monitor their progress throughout the course.

Attend next week's Brightspace Grade Book and College Readiness workshop for help in setting up your Grade Book. Visit the CAT+FD events page for more information and to RSVP for the workshop.

ICYMI, check out these CAT FooD blog posts:

Want more information?

View all the Brightspace training recaps
Brightspace Known Issues
Continuous Delivery release notes
Request a sandbox course
Sign-up for Brightspace training sessions
You can find Brightspace help at D2L's website.
Join the Brightspace Community.
Try these Brightspace How-To documents.
Visit our Brightspace FAQs for additional Brightspace information
or schedule a one-on-one session, email, or
call Janice Florent: (504) 520-7418.

Note: Are you doing something innovative in Brightspace or perhaps you've discovered a handy tip? Share how you are using Brightspace in your teaching and learning in The Orange Room.

Photo Credit: Work in Progress by Melissa Wall | CC BY-NC 2.0